Questions to Ask Vendors about Wheelchair Ramps

Product Functionality and Options

1. Does this ramp accommodate all types of wheelchairs and scooters? (If not, which types does it accommodate?)



2. Does the cognitive and ambulatory status of the resident play a role in the type of ramp one should purchase?



3. What is the maximum weight this ramp can support?



4. What safety features does this ramp have that keep it in place?



5. What features does this ramp have that ensure safety of users?



6. What does the ramp weigh?



7. Does the ramp fold/disassemble for easy transport?



8. Do you have any statistics on the reliability of the product?

1. What information or services do you provide on proper use of the product?



2. What are your policies and procedures for providing caregiver training? Can you provide this information in writing?



3. What are your processes for providing technical support if needed or if something breaks? Can you provide this information in writing?



4. What type of warranty comes with the ramp?

1. How many clients does your company serve?



2. Could you provide references/reviews for your ramps?



3. What is your return policy for your ramps?



4. How long has your company been selling wheelchair ramps?



5. What is your policy for shipping ramps?

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