Questions to Ask Vendors about Mobile Recumbent Chairs - Heavy Duty/ Bariatric

Product Functionality and Options

1. How does the cognitive status of the resident, the ability of the resident to bear weight, and the ability of the resident to support him/herself in a sitting position play in a role in the type of seating and options chosen?



2. How does the seating and positioning needs of the resident play in a role in the type of chair and options chosen?



3. How does the resident’s ability to participate in lifting or transferring tasks play a role in the chair and options chosen?



4. Do you carry any models with drop-arms to facilitate lateral transfers to and from the chair?



5. How many recline positions do your chairs offer?



6. What is the total weight capacity of your products?



7. What safety features are offered for your products?



8. What other optional features are offered for your chairs? How do these options increase care safety, efficiency, continuity of care, and the comfort of the resident?



9. What are the maintenance and cleaning demands of your chairs?



10. Do you have any statistics on the reliability of your chairs?

1. What are your processes for providing technical support if needed? Can you provide this information in writing?



2. Do you offer a care and maintenance package? If so, what is covered and what are the costs?



3. What are your policies and procedures for providing caregiver training on proper use of the chair and resident handling?



4. What are the specifics of your warranty coverage?

1. How many clients does your company have?



2. Could you provide references for your products and maintenance services?



3. What are the potential costs of product replacement or upgrades in the future?



4. Do you offer package deals on the purchase of multiple chairs?



5. How long has the company been in the business of providing equipment?



6. Have your products had any recalls in recent years?




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